At A Glance
Hank is a 9-month-old Labrador who completed a Board & Train with Off Leash K9 Training Christiansburg and trainer Katlin. His family described him as a sweet puppy who became overly excited around visitors, jumped during greetings, and sometimes practiced selective listening. Throughout his two-week program, Hank’s family received daily photos along with explanations of what he was working on. After training, his owners reported that walks became more manageable, Hank could remain in Place when visitors arrived, and the family felt much more confident communicating with him.

Dog: Hank
Breed: Labrador Retriever
Age: 9 months at the time of training
Trainer: Katlin
Location: Christiansburg, VA
Program: 2-Week Board & Train
Main Focus: Visitor manners, jumping, selective listening, Place, walking behavior, owner communication, and everyday obedience
Outcome: Owner-reported improvement in visitor behavior, Place reliability, walking confidence, responsiveness, and owner communication
The Challenge
Hank entered training as a friendly young Labrador with typical puppy enthusiasm. His owners described him as sweet, but excitement could quickly interfere with his ability to listen and behave appropriately.
Before Training, Hank:
- Became highly excited around visitors
- Jumped on people during greetings
- Practiced selective listening
- Needed stronger everyday obedience
- Needed clearer expectations around guests
- Needed more reliable responsiveness
- Needed better communication with his owners
- Needed skills that could make walks more manageable
His family wanted to help Hank keep his friendly personality while learning how to respond more appropriately when excitement increased.
The Training Approach
Hank spent two weeks working with Katlin in a structured Board & Train program. His owners remained involved throughout the process through daily photos and written explanations of the skills being practiced.
Training Support Included:
- Structured obedience work
- Improving responsiveness
- Building better visitor manners
- Addressing jumping during greetings
- Reinforcing Place
- Improving everyday walking behavior
- Building clearer communication
- Developing more consistent expectations
- Daily progress photos
- Explanations of the day’s training
- Owner education for continued practice at home
The regular updates helped Hank’s family understand what he was learning and gave them a clearer picture of how to reinforce the same expectations after he returned home.
The Results
Hank’s family reported significant progress after the two-week program.
What Improved
- Visitor manners improved
- Jumping became easier to manage
- Hank learned to stay in Place when visitors arrived
- Responsiveness improved
- Walks became more manageable
- Hank’s owners felt more confident taking him on walks
- Communication between Hank and his family improved
- His owners felt better equipped to maintain the training
- Overall, everyday behavior became more reliable
One of the most meaningful improvements for the family was Hank’s behavior around visitors. After training, they reported that he could remain in Place rather than immediately becoming overly excited when guests arrived. They also said they could now take him on walks with greater confidence in his behavior.
Owner Experience
Hank’s owners appreciated both the results and the communication they received throughout the program. Daily photos gave them a visual record of his progress, while the accompanying explanations helped them understand what Katlin was working on each day. The family also recognized that maintaining Hank’s progress would require continued effort at home. They described the program as an investment not only financially, but also in the daily time required to reinforce his training. Even with that commitment, they felt the experience was worthwhile because they now had a happier, better-behaved dog and greater confidence in their ability to communicate with him.
Trainer Insight
Young dogs often become less responsive when excitement rises, especially around visitors or other stimulating situations. For Hank, training was not simply about stopping jumping. It was also about giving him a clear alternative behavior and helping his owners understand how to communicate expectations consistently. Place can be especially useful during guest arrivals because it gives the dog a specific task instead of leaving him to decide how to handle the excitement on his own. Owner follow-through remains important after Board & Train. Continued daily practice helps reinforce the skills and communication patterns established during professional training.
Ready for Better Visitor Manners in Christiansburg, VA?
If your puppy jumps on visitors, listens selectively, or becomes difficult to manage when excited, structured training can help build clearer communication and more dependable everyday behavior.
Schedule a consultation today to explore dog training options in Christiansburg, VA, and find a program suited to your dog’s needs.
